Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

How To Disable All Bdis 2013 Av Options

Options

I am having trouble with Acronis ATIH2013. Acronis says PC av software is a know issue/cause with crashing this program. I know I can boot to 'safe mode'...but unfortunately ATIH2013 will not run in safe mode ?


How can I stop all BDIS2013 av activity while running the ATIH2013 program in regular windows...NOT safe mode ?


Thanks...TiminAz

Comments

  • garioch7
    garioch7 Defender of the month ✭✭✭✭✭
    Options


    TiminAz:


    You could add ATIH2013 as an excluded process under AV settings. You can also just turn off all scanning from the Settings tab, Anti-virus. I was an ATIH user for many years, but have switched to other products


    because an ATIH 2012 update completely blew away two computers and it was a heck of a job to get them back and get rid of the low level drivers that ATIH installed and then did not remove.


    Hope this helps. Have a great day.


    Regards,


    -Phil

    Former Bleeping Computer Malware Response Instructor

  • Georgia
    Georgia ✭✭✭
    Options

    @ TiminAz


    Please follow these steps, which will guide you on how to turn off all of the Bitdefender modules:


    http://forum.bitdefender.com/index.php?sho...st&p=194847


    Feel free to post back if you need further assistance.