Bitdefender Total Security Slowed Down My Computer Speed Drastically

Hi,


i recently purchased Bitdefender total Security , but after the installation it has slowed down my computer speed drastically.


It is now EXTREMELY SLOW for everything and anything. Even opening my computer and google chrome takes long i don't know what the Bitdefender program is doing in the background


Since installing bitdefender my computer is practically useless. Every program I try to open including browsers spin and spin.


It freezes up my computer for a few minutes and i can not do anything at all. Sometimes I must force my computer to shut down in order to continue my work after the interuption of Bitdefender.


On the otherhand Bitdefender has not removed the malwares such as " Best price companion " from my browsers specialy from my Google Chrome.


Those problems are very annoying and they make me wonder if i have done a big mistake by purchasing Bitdefender.


I hope that you have a soloution for this. Otherwise I have spent a good money for a product which has'nt done me any good but more troubles than usuale.


My systeme specifications are :


Asus serie K


Windows 8.1


64-bit


Intel®Core i5-3317U CPU @1.70 GHz 1.70 GHz


RAM 4 GB


nVidia Geforce 740M

Comments

  • Hi,


    i recently purchased Bitdefender total Security , but after the installation it has slowed down my computer speed drastically.


    It is now EXTREMELY SLOW for everything and anything. Even opening my computer and google chrome takes long i don't know what the Bitdefender program is doing in the background


    Since installing bitdefender my computer is practically useless. Every program I try to open including browsers spin and spin.


    It freezes up my computer for a few minutes and i can not do anything at all. Sometimes I must force my computer to shut down in order to continue my work after the interuption of Bitdefender.


    On the otherhand Bitdefender has not removed the malwares such as " Best price companion " from my browsers specialy from my Google Chrome.


    Those problems are very annoying and they make me wonder if i have done a big mistake by purchasing Bitdefender.


    I hope that you have a soloution for this. Otherwise I have spent a good money for a product which has'nt done me any good but more troubles than usuale.


    My systeme specifications are :


    Asus serie K


    Windows 8.1


    64-bit


    Intel®Core i5-3317U CPU @1.70 GHz 1.70 GHz


    RAM 4 GB


    nVidia Geforce 740M


    I believe you posted in the wrong sub-forum. Please repost this in 'The New Bitdefender' forum. Thanks


  • Hello,


    Thanks for posting, In regards with the slowing down your computer, It might be your applicatoins and services running in background.


    Kindly check your task manager by pressing Ctrl+Shift+Esc key then go to Process tab and see the unnecessary processes running. then select and press End Process.


    for the services, Go to Run - services.msc; stop the unnecessary windows and software services that your computer might not need. 

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