Problem After Re-installing Os, Licence Is Invalid! Help

hello,i re-installed my OS from windows 7 ultimate 32 bit to Windows 7 ultimate 64 bit and meanwhile formatted everything.. Then when i re downloaded my bitdefender total security and entered the KEY for my 3 year licence it tells me that licence is already been used!


please do the needful as soon as possible! and yeah trust me! ITS THE SAME PC!

Comments

  • Rohugh
    Rohugh ✭✭
    edited May 2014

    Hiya webdude,


    Yes, it says that but you should be able to register with that key. Bitdefender severs only see how many active accounts you have so if you have "uninstalled" the previous one they will only see the one you are activating. Where does it say that it is already used and what does your "MyBitdefender" say?


    I have reinstalled with BD and this is what I see in MyBitdefender -


    Ro.

    post-175392-1401216161_thumb.jpg

  • thnks rohugh! dont worry guys, i finally fixed it and now its left with my 1059 days! YIPPPEEEE!!!!

  • Rohugh
    Rohugh ✭✭
    thnks rohugh! dont worry guys, i finally fixed it and now its left with my 1059 days! YIPPPEEEE!!!!


    Good I am glad it was sorted webdude. (@kitscht -4 days ago!)


    Ro

  • Georgia
    Georgia ✭✭✭

    I am glad to hear this. Since the issue is now resolved, I declare this topic closed.

This discussion has been closed.