Updating Product On My Bitdefender?

jv63
jv63
in Bitdefender windows 8 security

Hi. I'm using my current license on my new PC for BD windows 8 security so is there a way to have that show on My Bitdefender? It shows IS 2013 and my old operating system. Is it a matter of contacting support?


Thanks,


Jay

Comments

  • Rohugh
    Rohugh ✭✭

    Hi Jay,


    Have you tried logging in again -


    - bring up the Bitdefender interface


    - click the MyBitdefender button (located in the upper right corner of the Bitdefender program installed on your PC)


    - from the drop-down menu select the option "Account settings"


    - click on "Login with another account"


    - enter your e-mail address and the password previously chosen for MyBitdefender and click on "Login to MyBitdefender"


    - restart the PC


    - wait a few hours then check if the device appears in the online platform MyBitdefender.


    Ro

  • jv63
    jv63

    I'll give that a go. Thank you :)

This discussion has been closed.

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