Blank From, To And Subject On Email

JBattin
JBattin
in Antivirus

I hope that this does not already exist here and I hope I'm in the right place.


Recently, well 2 or 3 weeks ago, I started getting emails without a from, to, and subject. And the email is messed up, all the html shows instead of it being formatted correctly.


I read somewhere this can be caused by the antivirus email scanning. So, unsafe as it is, I turned it off. During that whole day I didn't have any blank emails. I turned it back on, and it started again.


Can someone tell me what may be the problem?


I am running Total Security Version 17.28.0.1191


Thanks.


Jan

Comments

  • darge
    darge

    This is by using an email client, correct? Try to disable the toolbar and disable Antispam too and see if that takes out the blank email issue. 1.gif

  • antikythera
    antikythera ✭

    also if problems persist and a repair of bitdefender doesn't work consider using IMAP instead of POP. if you do, check with your mail provider what settings you need use for IMAP.

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