You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Installation
Hi:-)
For some reason the first time I tried to do a clean install of BDIS 2015 for some reason I got an error message saying it could not be installed with the drivers present on my PC. I had uninstalled BD IS 2014 with the BD Uninastall Tool.
I unzipped the downloaded exe file . and clicked on downlaod.exe and got a message saying that a new setup attempt requires a reboot.
Don't know why this happened, but i'm certainn it was caused by my PC and not BD cuz my PC has been giving me some issues recently.
After re-booting the download, scan, and install were very smooth and fast. Impressively so :-) Nice job BD -- looks very good.
[bTW: For those who do not know, the remainder of your existing license is good for the 2015 products.]
Comments
-
Nice job BD -- looks very good.
OK. You can scratch that.
Restarting Windows 8 with BDIS 2015 can't start Windows. BD, you just lost a customer for the 2015 version. I'll stay with BDIS 2014 thank you very much.0 -
redacted
HI:-)
I'm sorry if I did not make myself clear.
The reason that I wanted to reboot is so that I could use the new start-up optimizer tool in the new Optimze Section of BD 2015.
One feature of that tool is that it will measure and report how long it takes a start-up program to complete it's start-up. For BD to be able to collect this information BD 2015 has be installed and rebooted. That's why I tried to reboot, but failed.0 -
OK. You can scratch that.
Restarting Windows 8 with BDIS 2015 can't start Windows. BD, you just lost a customer for the 2015 version. I'll stay with BDIS 2014 thank you very much.
This may not have been an accurate description of what occurred. See my post of today 07/17/14 in that thread:
http://forum.bitdefender.com/index.php?showtopic=54711
I have self-reported that thread and asked that it be deleted in its entirety.0 -
The discussion will continue in this topic: http://forum.bitdefender.com/index.php?showtopic=54711
Please do not open multiple threads about the same situation. And use the Edit button under your post to modify it so you don't have to post several times.
Thank you for your understanding.0
