my friends and associates are using bit defender, my family last license was last year activated without glitch.
my brother provided us a license as a gift,
his one pc terminal was in UK
two others was in SEA region,
reported via customer support ,provided a ticket number
ticket no: 2014111412300001
the CSR reply was indicated via screen shot, Concern is it was purchased online and the physical product was already opened and could not be be refunded, any help?