Bitdefender Mobile

bd2014

Hello.

I had an encrypted phone and SD card. Last week, when i renewed BD license, somehow, it did decrypt my phone ( it let full access without password) and, i assume, reset my SD card encryption. So i have no problems with the phone, but all the data on the card was lost. I tried to decript it with the same, old password, i tried to encrypt it again, with the same password- it didnt work.

So, the question is: was that something, that i should expect and is there any way to avoid it from happening?

Also, is there any way to retreive the data?

Thanks.