Unable To See My Devices Within Mybitdefender

markread76

Hi,

Having trouble with the My Devices section of My Bitdefender. I went into it recently to delete 3 active devices (My Devices front end panel shows I have 4 registered devices) as I recently

re-imaged my PC and one PC is listed twice, and two other machines I had Bitdefender registered with are no longer working. But when I click on the My Devices Panel, I get a blank screen

and no devices are listed. I have tried going through Bitdefender support but the only suggest was to relogin and clear IE cache. Tried all that. Any suggestions?

Georgia

Welcome to the Bitdefender forums.

If you still need help with this please post your ticket ID to do a follow-up on your case and see what happened on our end.

Thank you very much, looking forward to hearing from you.