Switching Registration To A New Product

Avitan

One person in our small office recently purchased BitDefender Antivirus Plus 2015 for 5 devices. Simultaneously, another person purchased the BitDefender for Mac's, which provided anti-virus only. After these purchases, our office discovered a product called BitDefender Total Security Multi Device 2015 which seems like a better fit, especially for our Mac users.

So now I don't know how to proceed to transfer the products and settle any difference in money. Can somebody please help me with this.

Rohugh

Hiya Avitan,

You will need to contact Bitdefender on either bitsy@bitdefender.com or bdsupport@bitdefender.com

Ro.

Avitan

Thanks.

Georgia

Hi, just a short note to Rohugh: please do not recommend anymore <bdsupport@bitdefender.com>. Only <bitsy@bitdefender.com> is up.

<bdsupport@bitdefender.com> is not being monitored, therefore no response will be received from any messages sent to it. If anyone already has an open ticket with Bitdefender Customer Care, please reply to the last message you received from us. If you do not have an open support ticket please send us a direct email at bitsy@bitdefender.com and we will strive to respond in the shortest time possible.

Thank you for your understanding.

Rohugh

Hi, just a short note to Rohugh: please do not recommend anymore <bdsupport@bitdefender.com>. Only <bitsy@bitdefender.com> is up.

Thanks Georgia,

Duly noted.

Georgia

@ Rohugh: No problem, thank you for helping us with this.

@Avitan: do you still need our help? If you do, please post back the ticket ID received when contacting Bitdefender support.