Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Firewall Blocking Sites.

My laptop is running Windows 8.1 Pro, Bitdefender Internet Security 2015.


My problem is:


1> Firewall blocking sites like Google hangout,eBay.in and more.Independent of browser (tried Firefox,Chrome,IE)


2> Online games league of legends or Age of Empires not working.


2> "tracert" command not working.


As soon as I turn off firewall everything get connected (hangout app,eBay loads etc.) and turning on firewall disconnects them.


Laptop is connected to ADSL router through WiFi.


I have tried.


1> Reinstalling browser


2> Disabling different modules of Bitdefender.


3> Router firewall is completely disabled. Not happening to other computers in network.


4> Tried directly connecting to net(no router). Tried through mobile network(3g network) still problem exists.


Only way I can browse net without interruptions is by disabling firewall, which is a problem as I brought Internet security package.


Please help me resolve problem.