Exploit.msexcel.gen
The June 1 overnight scan on a few computers in our office detected false positves in old files on drives that were not supposed to be scanned.
My BD scan detected Exploit.M###cel.Gen in a 5 year old excel file. BD blocked the file and now I can't open it. This is no big deal on this file, but how to I correct a false positive on a file I need to get to? Why is there no info about Exploit.M###cel.Gen on this site if BD detected it?
Why was BD scanning this server disk when it is not set to scan it? I double-checked the settings and BD was not supposed to scan the F:\ drive.
It looks like the scheduled scans did not actually run on May 31 either, so maybe it was a May 31 update that messed up the June 1 scans?
Has the update that caused these problems been corrected so that this won't happen again or are people going to be asking me every morning about these annoying errors?
Comments
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Hi,
I saw a similar problem myself today.
Some old & one very current Excel file were marked with "Suspect: Exploit.M###cel.Gen" and couldn't be opened. Not could it be disinfected by BD.
Workaround for me was to disable the "AntiVirus | Scan accessed files" switch in BD. This at least gave immediate access to the file, although is clearly not a viable solution.
So would be helpful to hear from BitDefender - is this a genuine new virus? If so, how to clean the file?
If not... how to stop false reports?
Thanks and regards,
James.0 -
Please pack the files in a zip or rar archive with the password infected and attach it here !
0 -
Please pack the files in a zip or rar archive with the password infected and attach it here !
Hi,
Good news - problem seems to have gone away. I'm assuming the last engine update has fixed the issue.
Will let you know if it re-surfaces.
Regards,
James.0 -
Oky.
If you have problems, come back here !0
