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Scanning Av And "wrong" License Key?

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Internet Security 2015, if i scan my pc for a systemscan its stops when its on 1 %


Doesnt matter how long i leave him alone it keeps 1%


Also after several reboots and try scanning again its stops at 1%


My last scan was 2 days ago and its was working fine, i didnt recive any warnings or thinks like that.


Who can tell me whats is going on???


Also.......when i try to open a ticket to sent my problem, the program tells me that my license key is wrong, it isnt i can check that when i login into My Bitdefender, the key is the same as shown on my screen

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Comments

  • Rohugh
    Rohugh ✭✭
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    Hello afro,


    First thing to do is to repair your AV. Open your Control Panel>Programs and Features>Bitdefender>Double click it and choose "Repair". Allow it all to complete and reboot the system. Try the scan again.


    If you still have problems contact Bitdefender via email bitsy@bitdefender.com and open a ticket that way.


    Ro.