You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Lost My Thunderbird Local Folders After System Scan
Hi, this is my first post so apologies if I do anything wrong.
I recently installed Internet Security 2016 on three PCs in our office.
After running a system scan for the first time yesterday on one PC, the user complained that her Local Folders had disappeared from Thunderbird.
I have looked at the scan log and I can see that BD found lots of infected emails, but they mostly seem to have been in the trash folder. It dealt with these, but I can't see why it would have not only removed emails from the Local Folders, but removed the folders themselves. the user estimates she lost five or six folders containing several hundred emails.
I have looked for help on Thunderbird, but can't find an answer there.
I don't know a lot about BitDefender and how it handles infections, so I'm on a steep learning curve here.
Can anyone please suggest my next step?
