Member/purchaser With False Positive To Report

ejames82

hi guys,

i have been a member of this forum for a while. i use kaspersky on my own machine, but have purchased and installed BD with AV and AS on my sister's machine. i am a purchaser and a member. i am also a fan. check the search, you'll see.

being one of the best scanners around, i regularly use BD's online scan, along with many other scanners.

to make a long story short, BD detects a trojan on this file on my computer.

C:\Documents and Settings\Owner\My Documents\keriopf215\kerio-pf-2.1.5-en-win.exe

i have processed through malwareremoval.com, and used virustotal's and jotti's file scanners, and only bitdefender finds malware in this file.

all programmes give a false positive now and then, they're not perfect.

how can i submit the file to bitdefender? i want to help. they've helped me.

rootkit

Is it Kerio Personal Firewall ?!

Put the download link here !

The guys from the LAB will take a look

alexcrist

False positive confirmed by lab. Detection will be removed in one of the next updates.

Thank you for reporting it.

Cris.

ejames82

False positive confirmed by lab. Detection will be removed in one of the next updates.

Thank you for reporting it.

Cris.

crusty,

yes it's kerio personal firewall.

cris,

then i assume you don't need me to submit the file (i will if you ask, i just don't know how). it's funny, on my sister's computer i also have installed the same firewall and it doesn't detect the false positive. thanks for getting right on it.

alexcrist

The alert might be on the installer itself, and not on a file that actually is installed and belongs to the firewall. That's why it might not detect anything if the firewall s already installed.

No, you don't have to submit the file. I found it on the internet, BD detected it, and I sent it to analysis. Also, the detection has already been removed (I just updated my BitDefender and the installer was not flagged anymore).

Cris.