Trojan + Pop Ups
Hi,
I keep getting pop-ups from BD saying "Scanning outgoing mail". What does this mean as I'm not sending any mail (or is it what my computer is sending to a server or something).
Also, I have run a full system scan and it has come up with a trojan but I can not delete it and this comes up:
[system] Trojan.Inject.IA No action was possible
[system] Trojan.Inject.IA No action was possible
[system] Trojan.Inject.IA No action was possible
[system] Trojan.Inject.IA No action was possible
I have no idea what to do :S. Please help.
Thanks
Comments
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Hi,
I keep getting pop-ups from BD saying "Scanning outgoing mail". What does this mean as I'm not sending any mail (or is it what my computer is sending to a server or something).
Also, I have run a full system scan and it has come up with a trojan but I can not delete it and this comes up:
[system] Trojan.Inject.IA No action was possible
[system] Trojan.Inject.IA No action was possible
[system] Trojan.Inject.IA No action was possible
[system] Trojan.Inject.IA No action was possible
I have no idea what to do :S. Please help.
Thanks
First of all update BD ,then remove your network cable.
Then disable System restore on all drives from ,Control Panel/System/System Restore->Turn OFF.Some malware keep a copy in system restore to reinfect,thats why you will need to stop system restore temporarly until you remove the infection.
Then run a deep system scan and post the scan log ,here on the forum.
Dont forget to set the antivirus to move suspect and infected files to quarantine.
You can also try a second scan with SpyBot Search and Distroy from here http://www.safer-networking.org/en/spybotsd/index.html
This is in case the trojan got a brother into your computer " />
Good Luck!0 -
Set BD to move the mail in the Infected Folder
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Still no luck. BD does not seem to run in safe mode for me either. Spybot found some stuff, but the trojans are still there. This is what the log says:
Scan Options:Scan for viruses : Yes
Scan for adware : Yes
Scan for spyware : Yes
Scan for applications : Yes
Scan for dialers : Yes
Scan for rootkits : Yes
Target selection options:Scan registry keys : Yes
Scan cookies : Yes
Scan boot sectors : Yes
Scan memory processes : Yes
Scan archives : Yes
Scan runtime packers : Yes
Scan emails : Yes
Scan all files : Yes
Heuristic Scan : Yes
Scanned extensions :
Excluded extensions :
Target ProcessingDefault action for infected objects : Disinfect
Default action for suspicious objects : None
Default action for hidden objects : None
Scan engines summaryNumber of virus signatures : 1363853
Archive plugins : 42
Email plugins : 6
Scan plugins : 12
Archive plugins : 42
System plugins : 4
Unpack plugins : 7
Overall scan summaryScanned items : 291522
Infected items : 4
Suspicious items : 0
Resolved items : 0
Individual viruses found : 1
Scanned directories : 5590
Scanned boot sectors : 2
Scanned archives : 2750
Input-output errors : 14
Scan time : 00:01:11:20
Files per second : 68
Scanned processes summaryScanned : 50
Infected : 0
Scanned registry keys summaryScanned : 350
Infected : 0
Scanned cookies summaryScanned : 0
Infected : 0
Remaining issues:Object Name Threat Name Final Status
[system] Trojan.Inject.IA No action was possible
[system] Trojan.Inject.IA No action was possible
[system] Trojan.Inject.IA No action was possible
[system] Trojan.Inject.IA No action was possible
Its telling me that:
Infected => c:windowssystem32svchost.exe (memory dump)
There are TWO like this and two which are the same apart from instead of memory dump it has (full dump) instead.
Any suggestions?
Apologies if I have posted in the wrong place as well.0 -
Please run an aditional tool http://www.trendsecure.com/portal/en-US/to...ools/hijackthis
After this hijackthis scan post here the log.
Did you turned off system restore as i advised you?
BD 2008 is able to scan in safe mode with Start->Programs->BD->BitDefender Manual Scan.
What did SpyBot Search and Distroy found?
Good luck!0 -
Please run an aditional tool http://www.trendsecure.com/portal/en-US/to...ools/hijackthis
After this hijackthis scan post here the log.
Did you turned off system restore as i advised you?
BD 2008 is able to scan in safe mode with Start->Programs->BD->BitDefender Manual Scan.
What did SpyBot Search and Distroy found?
Good luck!
Hi .. I have been having the same problems as ROB12345.... and have followed the steps in SM3K3Rs last post ...... Here are the results of the Hijack this scan.... Any help will be much appreciated.
ThanksLogfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:41:33, on 02/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\slmdmsr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\BitDefender\BitDefender 2008\seccenter.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Brian\Desktop\HiJackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\Notepad.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://edit.europe.yahoo.com/config/mail?.intl=uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/ie/defaul...earch.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F3 - REG:win.ini: run=
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\drivers\services.exe
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
O4 - HKLM\..\Run: [[system]] C:\WINDOWS\system32\drivers\services.exe
O4 - HKLM\..\Run: [braviax] C:\WINDOWS\system32\braviax.exe
O4 - HKLM\..\Run: [bitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2008\IEShow.exe"
O4 - HKLM\..\Run: [bDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: @c:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @c:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612...ex/qtplugin.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O17 - HKLM\System\CCS\Services\Tcpip\..\{C1A6A15E-16C1-4687-98EF-133ED44DFC6E}: NameServer = 212.230.255.129,212.230.255.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{CE5157C2-EC32-4EB6-9D28-DBBB0376F91C}: NameServer = 80.58.0.33,80.58.32.97
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: Task Scheduler (Schedule) - Unknown owner - C:\WINDOWS\system32\drivers\services.exe (file missing)
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slmdmsr.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
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End of file - 5294 bytes0 -
Hi,
sounds like you may be experincing the same problem we had here with an e-mail supposed to be from UPS where a failed delivery took place with an invoice as an attachment. subsquently if the attachment is opened then you are then infected with malware which then sends spam mail out.
if this is the case you may be contacted by people such as http://www.barracudacentral.com/ or http://cbl.abuseat.org after a genuine e-mail that you try to send cannot be delivered. Your ISP may even be informed and may take further action if action is not taken. So far it seems a rebuild of infected machine(s) are needed as I have yet to see any vendor who have provided a patch/fix.
from your start comment about receiving repeated prompts about attempted e-mails being sent it sounds like you may be infected with some malware
Hope this helps.0