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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
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Hiya,
Try running a repair. Windows Start>All Apps>Bitdefender 2016. Choose Repair. Let it complete and reboot your computer.
Let us know if that resolves the problem.
Ro.0
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