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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
From: Antittheft Functionality
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Hello all,
Bitdefender Anti-theft locate accuracy is entirely dependent on Wi-Fi connection.
Therefore, prior to using the feature, make sure that the device you are planning to locate is connected to Wi-Fi and not to Ethernet.
Then, please go to Central, and hit the Refresh button on the Anti-theft map, then hit Locate again.
If the location is still wrong, please go to Google Maps , and press Location. You have all the details here.
Let us know if Google Maps can properly locate the device and if the device is connected through Wi-Fi.
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