Windows 10 Updated Now Safepay Won´t Work At All.

Windows 10 did its latest update. Now I can´t use safepay. It opens up, I put in the web address I want, it loads the title, but then the screen stays totally black.

There are no rogue programs, no firewall problem. The only thing changed is the windows update which was automatic. If I don´t use safepay my banking website runs normally.

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Comments

Sorin G.

Hello Dltnsrv

Most likely during that update something changed in your machine. Please run a repair on your Bitdefender

http://www.bitdefender.com.au/support/how-to-repair-bitdefender-2016-1469.html

After the repair is complete please open the main interface and click on the Update button ensuring you have the latest build.

dltnsrv

I followed the advice and it´s back working normally! Thank you very much. I have learned more how the program does its job.

Sorin G.

Glad to hear that the situation has been resolved.

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