Bitdefender Blocks Network Printer

mcleaver

I have just installed BitDefender on one Vista machine and discovered I cannot print or scan from the (multifunctional) printer. The printer is on the network and as it's own IP address.

How do I make sure I can keep using it?

Martin

rootkit

What version of BD do you have ?

Is SP1 installed on Vista ?

rlaver

Having the same issue.

Bitdefender Internet security 2009 with Vista SP1.

Bitdender log shows

2008/08/23 12:23:22.155 [bDFTDIF] Connection attempt to 192.168.15.102-9100 failed. (0xC00000B5)

2008/08/23 12:23:53.155 [bDFTDIF] Connection attempt to 192.168.15.102-9100 failed. (0xC00000B5)

2008/08/23 12:24:28.342 [bDFTDIF] Connection attempt to 192.168.15.102-9100 failed. (0xC00000B5)

2008/08/23 12:24:54.353 [bDFTDIF] Connection attempt to 192.168.15.102-9100 failed. (0xC00000B5)

rlaver

I fixed it! I probably didn't do it the right way but it worked.

You have to change the Spoolsv.exe rule to "Allow".

I went a step further and went to the Advanced tab and entered the IP for the printer in the "Local" ports.

Good Luck

rootkit

Martin Cleaver, follow rlaver's instructions

Good Job !

NKO

I'm having a similar problem - i.e., can't print to a network printer, but running on XP pro SP 2. The wireless network is setup on an airport extreme to which I wireless connect. There are moments when the firewall goes off (I don't understand that either) and the printer prints. So, sometimes I'll get a print job hours later. I'd try following the instructions above, but I don't know where to find the spoolsv thing to change the rule.

mcleaver

Martin Cleaver, follow rlaver's instructions

I wish I could... but BD doesn't want to open. OI can open basic settings (and turn off the firewall, but that's all. "Show" does nothing.

Martin