Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Unable to connect to the server

Options


I've been trying to get this installed for almost 2 weeks now. Support just keeps having me run diagnostics and then doesn't respond for 5 days with anything further. What is the process for getting a refund? 

Comments

  • Sorin G.
    Options


    Hello,


     


    The support team needs information before providing a solution.


    I see our support team sent you steps on how to resolve the encountered situation, please follow those steps and reply to their email.


    The refund process is simple, contact support. You can use bitsy@bitdefender.com