Unable to connect to the server
I've been trying to get this installed for almost 2 weeks now. Support just keeps having me run diagnostics and then doesn't respond for 5 days with anything further. What is the process for getting a refund?
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Hello,
The support team needs information before providing a solution.
I see our support team sent you steps on how to resolve the encountered situation, please follow those steps and reply to their email.
The refund process is simple, contact support. You can use bitsy@bitdefender.com0
