BitDefender installing twice?

UmnyeniKH

I am trying to upgrade to Total Security 2017. I ran the installer and it took about an hour as I have a slow Internet connection. It went through everything it needed to do and uninstalled TS 2016 and asked to reboot my computer so I did. Now I am back up and it is downloading the 388.2MB file AGAIN. What gives? I searched for an answer but the only thread I found is /index.php?/topic/72622-downloading-twice-377mb-when-upgrading/" rel="">unavailable.

 

Thank you.

Sorin G.

Hello,

 

Are you using any cleaning software that may have removed the downloaded files ?

kan_gou_lai

Hello I had the same problem. I use the Bitdefender cleaner tool and do a fresh installation for 2017 product. the installation interface show 2017 however the final product is still 2016.

I have no idea why. Tried on my both laptops. Same result.

Thanks in advance for your help

Sorin G.

Hello,

 

/index.php?/profile/26155-kan_gou_lai/&do=hovercard" data-mentionid="26155" href="<___base_url___>/index.php?/profile/26155-kan_gou_lai/" rel="">@kan_gou_lai the issue on this thread differs from the one you are experiencing please refer to this thread instead.

/index.php?/topic/73794-trying-to-install-ts2017-but-only-ts2016-installing/&do=embed">