Antispam blocking Outlook 2010 from receiving emails
About a week ago my outlook email for a specific account would no longer receive emails. It would make the attempt and then shortly after I would receive an error like below from Outlook. The error was always the same but the server response would be variable and contain weird fragments of HTML:
Task 'xxxx@xxxx.com - Receiving' reported error (0x800CCC90) : 'Your incoming (POP3) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: ...BUNCH OF WEIRD HTML TAGS...
After days of googling and trying all sorts of recommendations I could not find a way to get outlook to receive emails from that account. As a last resort I finally shut off all features of Bitdefender and my email could be received. I narrowed down the culprit and the only way I can now receive emails is if I shut off the antispam feature.
Any explanation on why this is happening and is there something I can do to fix the issue so I can continue to have the antispam feature active.
Comments
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Hello,
Best to send our support team a email with the Support Tool logs so they can investigate this situation. bitsy@bitdefender.com
http://www.bitdefender.com/support/How-to-generate-a-support-log--1168.html0
