I have Total Security 2017 and Windows 10. I keep getting this message. What do I need to do to fix it?
Helloo Hersheykiss. I think the problem is with BD update server. They will fix it soon probably, but if you don`t want to wait, you should try alternate upgrade server. In settings, try using alternative update server http://upgrade.bitdefender.com/ If problem persists please contact us again/take screenshot so we can help you furthermore. Thank you for your understanding.
Hello,
Please ensure that you are not connected to a restricted network.
Try connecting to a different network and see if the issue persists (McDonalds/Starbucks/Hotspot etc)
Hello, Hope that Sorin`s solution fixed that problem for you. Does windows update work correctly on your system? If not, you could also try to run System File Checker. You can find SFC how-to on : https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files?wa=wsignin1.0%3Fwa%3Dwsignin1.0 Have a great day
So checking my network can't be done at home?
I did the system file checker and it came up with nothing. Can changes to the proxy and VPN settings cause a problem? I recall playing around one day and turned on the proxy setting and noticed today that my VPN setting was on. That is about when this problem started. I turned both off today. I guess that was the right thing to do?? I don't even know what a proxy setting is!
If you are not using a Proxy, its best to have the option disabled.
https://en.wikipedia.org/wiki/Proxy_server
So far so good. I haven't received the error message since turning off proxy and VPN settings.
