No way to turn off?

abricru
edited September 2017 in Protection


 So sorry, I am sure this question gets asked a lot, but how can you turn BD off?


 There are many times you need to disable security software, especially when troubleshooting. Right now, I am trying to do a test on my  internet connection which requires that no anti-virus programs be running.  There has to be a way to do this, right?


 If I try to stop the services it says, "access denied," even though I am administrator. I don't see any option to exit or disable or pause or  suspend or anything?   I hope I'm just overlooking it.


 Thanks for any help.

Comments


  • I am wondering this as well.  Having issues with this blocking AutoHotKey.  Need to temporarily disable until I find a solution.  Maybe I should just install it and switch to something else.


  • Hi,


    I ended up having to uninstall after paying for a year's subscription. Couldn't get any help. Hope you have better luck.


  • Correct there is no way to pause or temporarily disable the program via a switch much like several of the other programs out there. If you want that feature I know Kaspersky and Comodo have it. Another option would be to use BD Antivirus and Comodo firewall and that way you would have a proven firewall and anti-virus.


  • Does Bitdefender Antivirus allow you to disable it?  Maybe I should have bought that instead since I don't use most of the Internet Security features (I disabled pretty much everything as they seem to slow down internet browsing/boot up).


  • Looking at the features of BD Anti-virus a firewall is not included as it is not what one would consider a total security program. That is why I had mentioned getting BD Anti-virus as it is a good anti-virus and then add on Comodo firewall which is a good firewall and it is free. You would then have the option to disable the firewall for a brief time if you need to check for conflicts or issues that the firewall may be affecting.


    I have BD TS 2017 installed and I am able to disable the firewall through the admin panel but it doesn't disable the firewall until reboot.


  • Hello,


     


    There is no on/off switch. A feature request was made and sent to our devs.


    For the time being you can disable each Bitdefender module to stop the protection.


    https://www.bitdefender.com/consumer/support/answer/3347/


  • Thanks for letting us know Sorin.



  • 7 hours ago, Sorin G. said:



    Hello,


     


    There is no on/off switch. A feature request was made and sent to our devs.


    For the time being you can disable each Bitdefender module to stop the protection.


    https://www.bitdefender.com/consumer/support/answer/3347/



    I tried that solution by just turning the firewall to off and it stayed active until reboot, Am I missing something here as by the sounds of the linked how-to it should disable the second I turn it off.


    Thanks!!


  • Hello,


     


    The service remains active however it becomes inert and doesn't filter any traffic.


    I believe you want to completely disable the executable entirely which is not possible.

  • See, that's a great way to get people uninstalling. A program that can't be forcibly closed/disabled is bloatware and borderline malware to me.