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Bitdefender Blocking Steam games and others

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theHoopster
theHoopster
in Protection


I recently purchased Bitdefender 2018 as I was using the free version of Avast for protection but wanted to upgrade to premium.  Bitdefender blocks my Steam games from opening as well as causes issues with other online games.  From what I could tell in the firewall rules, nothing was really being blocked.  However, the rules are quite complicated and I'm not really sure how to use them.  I've since uninstalled Bitdefender and reverted back to the free Avast so that way I can play my games while still having some protection.  I would like to sort out Bitdefender so that I can use the software I paid for.

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  • dabberd
    dabberd
    edited September 2017
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    With regard to Steam, I had the same problem - the Steam Client bootstrap wouldn't run (I'm running BitDefencer Total Security 2018).  What fixed it for me was to add Steam to the Whitelist under the advanced threat protection (  BitDefender GUI/ view features / advanced threat protection settings (gear at lower right of advanced threat protection) / add application to whitelist).  Once I did this all my Steam games could run.

  • Sorin G.
    Sorin G. ✭
    Options


    Hello,


     


    Please contact our support team via bitsy@bitdefender.com with the logs from the Bitdefender Support Tool.


    https://www.bitdefender.com/consumer/support/answer/1733/

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