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Need a way to permanently turn off Anti-Spam

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Seamus
Seamus
in Protection


In Bitdefender Total Security 2018, I turn off "anti-spam" but it repeatedly turns itself back on.


This is causing me to miss work-related emails and it will be a deal-breaker if it can't be turned off.


I like your product otherwise.


Thanks.


--Seamus

Comments

  • Sorin G.
    Sorin G. ✭
    Options


    Hello,


     


    Sorry to hear about the situation you have encountered.


    You can remove the Anti-Spam add-on from your email application, that way Bitdefender will not be able to interact with your emails.


    I kindly ask you that you also contact our support team via bitsy@bitdefender.com with the logs from the Bitdefender Support Tool to investigate this issue.


    https://www.bitdefender.com/consumer/support/answer/1733/

  • Seamus
    Seamus
    Options


    Thanks for the answer.


    I did find a way to accomplish what I was after.  If you turn off "Autopilot," and then turn off the "Antispam" module, it stays off.


    With an answer that simple, I feel a bit odd about having started the thread in the first place; however, perhaps having the answer here can save others from encountering the same frustration.


    Thanks again.


    --Seamus

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