I am not a computer/windows genie .. so please tell me how to troubleshoot this issue
My whole family uses the Bitdefender Total Security 2018 and we use chrome remote access to help each other with computer issues
If Bitdefender is in Autopilot it keeps firewall active
In firewall i see for "remoting_host.exe" the following setup:
Network - any //Protocol- any // Traffic - both // Ports - any // IP - Any // Access - Allow - enabled
But if i try to connect Chrome remote desktop does not give any error .. just tryies to connect a long time and after that it sais : "Unable to reach the host. THis is probably due to the configuration of the network you are using"
Also, i see in the "application access" part : "****** minutes ago - remoting_host.exe was allowed" - but no incoming connection was established
If i turn off Autopilot and firewall on target computer .. it connects with no problem or delay