Email Renewal Notifications!
So I have been getting these email notifications for the last few weeks;
From;
webhelp.v4@digitalriver.com
This notice is to remind you that your subscription coverage from website will automatically renew soon. If you would like to opt-out and cancel your subscription, please go here:
Looks like crap to me, yea enter your credit card last three numbers etc to find your order in a link in an email I don't recognize the sender of! What order? No I am not going to enter credit card or any other info after clicking a link in an email to find out. Coverage from website????
It's not till I get this message that I know what it's all about.
From
webhelp.v4@digitalriver.com
Your BitDefender Antivirus 2008(1 user , 1 year) membership has been automatically renewed. The following email is a summary of your order. Look for bitdefender.com
as the merchant on your credit card statement.
Come on, I was fully aware my subscription was running out in a few days and was contemplating on going with two or three years, but now I am unsure if I want even one.
I expect better than this especially from an AV/security company. An opt to cancel my subscription rather then opt in, is bad enough, but such a generic email from an unrecognizable sender is a terible way to conduct business.
Shame on bitdefender.
