Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Unknown User Shown

Options

I have been having some problems with my computer lately - my internet connection has been shaky and bitdefender totally crashed and I have had to reinstall a couple of times.


I have just completed reinstall and I see in the parental control section there are options for my user profile (I only have one profile on this computer as I am only user) but also for another user - Mcx1. This seems suspicious to me, as though something has got access to my computer by creating an administer account. I cannot find any trace of the account anywhere in windows.


Anyone else had this problem and can anyone help me?


Thanks in advance


Nick

Comments

  • Found out it was innocent files associated with media centre extender,


    Excuse my ignorance


    Nick