Bitdefender Security Service keeps crashing

Colif

My Total security install updated to the 2019 version last week and since then it has crashed once a day, with the faulting application path of:

C:\Program Files\Bitdefender\Bitdefender 2017\vsserv.exe

How do I reinstall this on win 10 now that the appwiz option doesn't work in the run menu?

 

Jay-Z

That vsserv file is the cause of pretty much all of our current headaches with the 2019 version.  Try grabbing the uninstall tool for you product from here:

 

https://www.bitdefender.com/site/view/uninstall_consumer_paid.html

 

Then If it doesn't say so RESTART your computer and do a clean install of the program again and see if it that helps.  Sometimes upgrading insteading of doing a clean full install causes issues.  Hope that is helpful to you.  Best of Luck!!!

Jay-Z

I was so tired that I forgot to mention to make sure you have the Bitdefender Installer from your Bitdefender Central Account downloaded so it's ready to go once you run the uninstaller tool.