March 2019 update caused serious issues

djhurlburt

Last night, bitdefender told me that I needed to do a software update. I assumed some sort of patch or update to the bitdefender product. This caused a reboot of my system and since then, bitdefender fails to load all services and my machine is running probably one-fifth to one-tenth of its normal speed. I can't open task Manager anymore and other applications take significantly longer to load. I  rebooted multiple times with no luck. I'm hoping I don't have to uninstall and reinstall everything. Any suggestions?

Roxana G

Hello Djjulburt,

 

Try to reinstall Bitdefender using the uninstall tool below:

https://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2019_Uninstall_Tool.exe

After that reinstall Bitdefender from your Central account.

Let us know if  you notice any improvement.