A request to allow the forum to be a real forum and not lock the topic or remove it because it is un
I would like to request that people be allowed to share their experiences with slow customer service or anything else of the sorts with out their topic being removed or locked so others can not see such things or share if they have had the same type of experience or not. Such feedback's can be a valuable tool for a company to learn from its mistakes. when a company starts to do this type of thing the customers see it as being non transparent and hiding their flaws instead of addressing them properly. In many of places they allow people to talk about general opinions about their products and so on as long as it is constructive and falls under the correct category. Many places use forums and such to learn from instead of sweeping it under the rug and acting as if no one had ever said such things.
