Downloading Bitdefender Antivirusplus V10 (for The Second Time)

Hi everyone,


I am strugglingto download my bit defender antivirus v10 can any one help?


I had installed it on my laptop which was working fine until I had problems with my laptop and had to restore factory settings, therefore loosing my bit defender. I assume I will be able to install this again but when I try to (via the my product tab in my account) it just takes me to a screen where I have to purchase it again.


I'm obviously doing something wrong, can anyone help?


I hope this is the correct forum for this type of question.


Thanks Roy.

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