Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Renewal
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Marty
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Hi all,
I renewed my subscription using my alternate email and not the one linked to Bitdefender, stupidly I never checked this. I have been charged for the renewal but don't know how I go about adding this to my account. Any help would be much appreciated
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Answers
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Hey @Marty ,
After purchase, you have received an activation email that contains an activation button (and your activation written in light grey, right below the button). You can press the button in your email while signed into your Bitdefender Central account to activate the extension.
PS: The mail may have been redirected to your spam/junk folder.
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