Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Safe Files enabled, but not sure if protection works

Options

I just installed Bitdefender, and saw that Safe Files is enabled by default, and that the Documents folder is listed as a protected folder. The list of applications accessing that folder is empty - that makes sense, since I just installed the product and haven't done anything yet.

So I opened Microsoft Word and edited a file that resides in my Documents folder. I saved the file. I was never prompted - I expected a pop up saying "is it ok for this application to access this folder?" or something like that. The file saved successfully. Then I checked the Application Access window in the Protection pane, and expected to see something there telling me that Microsoft Word accessed the folder.

What am I doing wrong, or is this expected application behavior?

Comments