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I can't remove computer from bit central
Straight to the point.
I gave one license to buddy of mine few years ago. I let him enjoy Bit defender for one year, and after one year I told him free ride is over. Few years later I notice in Bit defender a computer with familiar motherboard. I checked location of computer and it was from that buddy.
So I sad to my self, look we got a sneaky one, trying to get a free ride.
So I locked his computer with bit defender for 2 days. After I let him cry and beg for 2 days I gave him password to unlock his computer.
I immediately changed password on my bit defender account and central.
The weird part is I changed password for my bit defender central and I really don't have a clue how he is connecting again to bit defender central. He is at security risk, but I keep need to remove him and he is in my device central again next day.
So, how do I remove him for good, cause this is annoying.
Thx for help.
Best Answer
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Hi Member
Sorry for the inconvenience caused to you. This is really weird that even after removing the device from central it is coming back again after 2-3 days. This is something that can only be solved by bitdefender support.
I would request you to kindly drop an email to bitdefender support at bitsy@bitdefender.com
Response may be delayed due to less staff and covid19. Rest be assured, they will reply back asap.
If this helps, kindly mark answer as agree/ accepted
Regards
Flex
(Bitdefender beta tester 2019/ 2020)
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
1
Answers
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Thank you for your time and help.
I send mail to bit defender, I am sure they will figure it out.
Stay safe.
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