Installation - Download stays at 0%?
Hello,
when I try to install Bitdefender Free version on Windows 10, the setup halts at 0% download progress.
My internet connection is stable. So this should not cause the problem.
I've already got hinted to use the bitdefener free removal tool with admin rights and afterwards try again to install (did that also with admin rights). However, the problem still persists.
What else can I try?
Maybe a factor contributing to my problem could be the following: My laptop has two drives built-in. An HDD and an SDD. On both is windows 10 installed and I keep the HDD to be able to boot windows 10 in case my SDD doesn't. I think I've had Bitdefender Free Version on that HDD windows 10 installed. Maybe this interferes with the Bitdefender installation.
Thanks a lot for helping! Looking forward to use Bitdefender Free version again!
Comments
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issue got solved!!
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error got solved successfully.
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Step 1:
Press Windows+R. This will prompt a run dialogue box. In here, type services.msc:
Step 2:
Now it brings us to all the services installed on Windows. These services are listed in alphabetical order. Scroll down and look for Windows Update Service. Right click on it and stop it.
Step 3:
Now go to C:\Windows\SoftwareDistribution and delete all of its contents. This is the folder where the downloaded installation files were stored. Windows Update sucks, and has a problem with partially downloaded update files.
Step 4:
Go back to services again (as explained in Step 1) and this time start the Windows Update Service, by right-clicking on it. Try to update Windows again. It should be working this time.
Issue got fixed
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Thanks a lot error resolved now. one walmartone bazoocam
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