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can't install Bitdefender Family Pack 2021 ‎over bitdefender total security2020

edited January 2022 in Install & Updates


my bitdefender total security2020 will expires in 42 days, so i boght Bitdefender Family Pack 2021online but evry time i try to install the family pack it end with error.

do i need to uninstall the total security sute first and then try to install the family pack?

i don't know what is the correct way to fix this problem without puting my pc in risk.

thanks in advance.


  • I also have the same problem.

    Can someone please help. 😔

  • Use the reallocate in bitdefender central

    How to reallocate a device to another Bitdefender subscription