Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Help! Can't install Internet Security

Hi, having fits trying to install newly purchased Internet Security version. Had the free version, and thought it had been removed. Support even sent me a tool to remove it but not sure it worked. The purchased one just isn't going onto my W10 system.