Early renewal offer

I received an email offerin early renewal @ £28 Pounds but when I click on the link it takes me to a page saying that renewal price is £41. Why?

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Mike_BD

Hello @Batesy ,

I've confirmed with my Support colleagues that they have contacted you. Hope they have positively answered your query.

cheers,

Mike

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Mike_BD

Hello @Batesy ,

It seems to me the offer is correct : you save 41.99, but you actually will pay 28. Did you try and actually start the payment process, as it will show you exactly the amount.

cheers,

Mike

Batesy

Yes I have tried the payment process and is still says £41right up to actually confirmi

Mike_BD

Got it. Then please do this:

access in Incognito Mode (so the cookies are cleared
if point #1 doesn't work, please try in another browser or try the payment process from another device
if both above fail, please contact our Support team (but also can send to me privately the ticket number so I can enforce it)

cheers,

Mike

Batesy

Yes I have tried the payment process and is still says £41right up to actually confirmi

Mike_BD

Hello @Batesy ,

I've confirmed with my Support colleagues that they have contacted you. Hope they have positively answered your query.

cheers,

Mike