Bogging down the whole system

PaulV

I have installed Total Security package on a Dell Inspiron 15-5577 with Windows 10. Been bogging down for over a year. Thought I had a virus. Wiped hard drive and reinstalled Windows and BitDefender. Still Bogging down. Thought it was my RAM. Upgraded RAM. Still bogging down. Thought my hard drive was defective. Installed a new M.2 hard drive. Worked amazing! Right up until I installed BitDefender was reinstalled.

Anything that can be done before they lose a customer?

Mike_BD

Hello @PaulV ,

From what I can see

https://community.bitdefender.com/en/discussion/89383/bogging-down-the-whole-system

we can help if you send us some logs. But first, kindly asking to contact our Support team by visiting https://www.bitdefender.com/consumer/support/

cheers,

Mike