Why does Bitdefender keep emailing users their subscriptions are expired although they're valid?

Jack_29
Jack_29
edited January 2022 in Central and Subscriptions

Bitdefender should check records before reminding their users their subscriptions are expired! It's quite disturbing:-(

Answers

  • Mike_BD
    Mike_BD BD Staff

    Hi @Jack_29 ,

    Thanks for reaching out on this. It would help us to understand what message have you received, so kindly asking of you to sent this privately to me, so I can talk with marketing team.

    cheers,

    Mike

    Intel Core i7-7700 @ 3.60Ghz, 64GB DDR4 || Gigabyte nVIDIA GeForce® GTX 1070 G1 8GB || WD Blue NAND 500GB + 1TB

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