Why does Bitdefender keep emailing users their subscriptions are expired although they're valid?

Bitdefender should check records before reminding their users their subscriptions are expired! It's quite disturbing:-(

Answers

  • Hi @Jack_29 ,

    Thanks for reaching out on this. It would help us to understand what message have you received, so kindly asking of you to sent this privately to me, so I can talk with marketing team.

    cheers,

    Mike

    Intel Core i7-7700 @ 3.60Ghz, 64GB DDR4 || Gigabyte nVIDIA GeForce® GTX 1070 G1 8GB || WD Blue NAND 500GB + 1TB