Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: [email protected];
You may obtain a refund by contacting [email protected] within 30 days of your initial purchase or of the automatic renewal date.

Thank you for your understanding.

Why does Bitdefender keep emailing users their subscriptions are expired although they're valid?

Bitdefender should check records before reminding their users their subscriptions are expired! It's quite disturbing:-(


  • Hi @Jack_29 ,

    Thanks for reaching out on this. It would help us to understand what message have you received, so kindly asking of you to sent this privately to me, so I can talk with marketing team.



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