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Full Scan running for over 35 hours!

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noddy31
noddy31
in Protection

While I was out my husband clicked on a link that froze the screen and in his panic he called the scammers tech #. Fortunately he is not the admin and couldn't give the "tech' the info he wanted so he called me. I rushed home and pulled the power plug and ethernet. After I rebooted I started running a Full Scan, we are now going over 35 hours and I have no idea how far along this is. My screen does not show a progress number. Is this even possible?

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  • Alexandru_BD
    Alexandru_BD admin
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    Hello @noddy31,

    Based on your description of the issue encountered, I would recommend reaching out to our technicians by using one of the available contact channels here: https://www.bitdefender.com/consumer/support/

    Our Support Teams might require some additional information and logs in order to troubleshoot this.

    Stay safe.

    Premium Security & Bitdefender Endpoint Security Tools user

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