Full Scan running for over 35 hours!

noddy31

While I was out my husband clicked on a link that froze the screen and in his panic he called the scammers tech #. Fortunately he is not the admin and couldn't give the "tech' the info he wanted so he called me. I rushed home and pulled the power plug and ethernet. After I rebooted I started running a Full Scan, we are now going over 35 hours and I have no idea how far along this is. My screen does not show a progress number. Is this even possible?

Alexandru_BD

Hello @noddy31,

Based on your description of the issue encountered, I would recommend reaching out to our technicians by using one of the available contact channels here: https://www.bitdefender.com/consumer/support/

Our Support Teams might require some additional information and logs in order to troubleshoot this.

Stay safe.