problem with duration bitdefender 20222

kankiwi

I installed the version of bitdefender 2022 and the duration of the 2 licenses did not accumulate how can I solve the problem

thank you

Alexandru_BD

Hello @kankiwi and welcome to the Community!

Does the new license have the same configuration as the existing one, in terms of device variation? Is it for the same security solution? In the event the two products are different or they cover a different number of devices, the validity cannot be merged during Central activation.

But you can get in touch with our Support Teams and they will find a solution for you.

You can reach our representatives by choosing one of the contact channels available at the following link:

https://www.bitdefender.com/consumer/support/

Stay safe.