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How can I open downloaded PDF documents?
I installed Bitdefender about a month ago after using another product trouble free for 10 years. I have a number of downloaded PDF documents which I can't open now and I can only assume it's something to do with settings in Bitdefender. I am an elderly person with little tech knowledge so I'm hoping I can get an idiot's guide on what to do. Many thanks.
Answers
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Hello @nannaof7 and welcome to the Community!
Can you provide us with more details, what exactly happens when you try to open the documents and do you receive any pop-up message displaying an error? If you could take a screenshot of that message, it would prove very helpful for us to advise further.
Stay safe.
Premium Security & Bitdefender Endpoint Security Tools user
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Thank you for your reply Alexandru. Fortunately my grandson has solved the problem for me, but it's comforting to know that if I have a problem in the future help is at hand! Take care.
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You are most welcome, we are here to help, anytime.
I am glad to hear the situation was resolved.
Best regards.
Premium Security & Bitdefender Endpoint Security Tools user
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