How do I stop Bitdefender from listing all my emails as spam?

edjamo
edjamo
in General Topics

Every time I open Windows Live, all the emails that come through are listed as spam and I have to right click and mark them as safe. Is there any way to stop this from happening?

Best Answer

  • Alexandru_BD
    Alexandru_BD admin
    Answer ✓

    Hello @edjamo and welcome to the Community!

    This could be related to the Antispam module. Go to Protection and toggle Antispam OFF.

    Let us know if this fixes the issue.

    If the emails are still listed as spam after disabling Antispam, our engineers may have to take a closer look at the source and to do this, logs will be required.

    Best regards.

    Premium Security & Bitdefender Endpoint Security Tools user

Answers

  • edjamo
    edjamo

    Hi Alexandru

    Thank you so much for your reply......I actually decided to turn off the Antispasm and the emails are now being received normally.

    Kind Regards

    edjamo

  • Alexandru_BD
    Alexandru_BD admin

    I'm glad I could help @edjamo.

    Enjoy your stay here and best wishes.

    Premium Security & Bitdefender Endpoint Security Tools user

  • edjamo
    edjamo

    Thank you and best wishes to you too 😊

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