Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at:

Thank you for your understanding.

Unlimited licence changed to 15 device? Scam?


Hi all

Today i discovered my licence was changed without any question and contact from support site from unlimited to 15 devices. So suddenly 20 devices lost protection, protection which i payd 2 years ago!

I understand new licences are cutted to 15 devices and that is ok. But why old? Its illegal and looks like a fraud/cheat.

How to contact with someone who can help me? I cant create ticket from my central account because i get a lot of stupid adverts ( DIP or Password Manager) but i still dont get fixed my account so i can send tickets....

And due to other answer in other post.

My license was purchased in a legal store operating in Poland for several years. It is used by me and my family. There was no contact from the support, so I expect my license to be repaired immediately!