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How to upgrade Total Package to Premium Security

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Earlier today I bought online the Total Package for 10 users and realised later that I should have bought the Premium version, because of the unlimited VPN usage. Is there an easy way to upgrade the package I've bought just by paying the difference rather than purchasing the VPN option separately which costs more? Any advice would be appreciated. Thanks

Answers

  • Alexandru_BD
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    Hello @LDPD and welcome aboard!

    There are two ways of upgrading: you can either contact the Support Teams and they can upgrade your subscription with minor validity adjustments, or you can request a refund for the Total Security subscription and purchase Premium Security instead.

    For both options, you may get in touch with our Commercial Representatives by choosing one of the contact methods available and they will provide further assistance:

    https://www.bitdefender.com/consumer/support/

    Best regards.

    Premium Security & Bitdefender Endpoint Security Tools user