might this be due to activating VPN on my Imac

suemac_455

Access Denied

You don't have permission to access "http://www.johnlewis.com/" on this server.

Reference #18.56aace17.1647969858.45f8942

suemac_455

might this be due to activating VPN on my Imac?

Alexandru_BD

Hello @suemac_455 and welcome to the Community!

If you get this message while using VPN, it is quite possible that the website is blocking the connection. Some websites have implemented a system to detect VPNs and do not load or display errors if the Internet connection is filtered through a VPN. You can follow the steps described in the article below to troubleshoot this:

https://www.bitdefender.com/consumer/support/answer/13353/

Let us know if the information was helpful.

Best regards.